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Business Operations Advisor

Agricorp is looking for two Business Operations Advisors for our Business Operations team in the Program Delivery division​.

The Role

Reporting to the Team Leader, Business Operations, the Business Operations Advisor will lead and facilitate the resolution of escalated operational issues. They will lead in planning for business changes and operational improvements and will also provide reporting and analysis to support the effective management of Agricorp operations. In this role, you will:

  • Lead the resolution of escalated complex and highly complex operational issues, such as procedural, systems and informational issues, using effective critical thinking skills to enable a successful outcome
  • Lead in the planning and implementation of business change and operational improvements, including variances to planned business activities
  • Lead cross-functional teams in the development and effective implementation of operational improvement initiatives 
  • Manage effective cross-divisional relationships for issues management and business change implementation
  • Develop and maintain dashboards and reports for use by the Operations Committee and key stakeholders
  • Create, generate and distribute trending reports for issues management and progress reports for operational improvement
  • Make recommendations to the Team Leader on operational improvement
  • Provide secretariat support to the Operations Committee, acting as the primary point of contact for all members of the Operations Committee and for key stakeholders and staff with inquiries relating to the Operations Committee
  • Maintain strong working relationships with the committee Chair and the committee members to clarify highly complex issues, enabling effective and efficient support and outcomes
  • Liaise with other Agricorp business units to clarify issues, ensure the required information is gathered, assessed, and communicated in a timely, appropriate manner, and ensure a comprehensive resolution is achieved

​Job status: Permanent
Salary range: Open
Location: Guelph – Massey Road

Qualifications

  • Post-secondary education in business administration, finance, or economics preferred, or equivalent work experience
  • Minimum 5 years' related experience
  • Insurance, finance and/or agricultural industry experience required
  • Public sector experience an asset
  • Experience communicating to diverse stakeholders with influence and authority
  • Chartered Insurance Professional (CIP) designation, or working towards designation, an asset

​Key Competencies​​

  • Analytical thinking – Interprets, links and analyses information and situations by breaking them down into component parts, and identifying patterns, connections and underlying issues
  • Critical judgement, decision making and problem solving – Uses critical judgement to make decisions and solve problems involving varied levels of complexity, ambiguity and risk
  • Information gathering and processing – Locates and collects data from appropriate sources and analyzing it to prepare meaningful and concise reports and summarize information
  • Communication skills – Listens to others and communicates effectively, fostering open communication
  • Influence – Influences, convinces and gains support from others
  • Initiative – Identifies and deals with situations and issues proactively and persistently, seizing opportunities that arise
  • Achieving quality results – Focuses efforts on managing one's self to achieve high-quality results consistent with the organization's standards and measures, while managing risk 

Les annonces d'emploi pour les postes désignés bilingues sont publiées en anglais et en français sur le site Web. Les annonces pour les postes qui ne sont pas désignés bilingues ne sont pas traduites et elles figurent en anglais seu​​​lement, tant dans la version française que dans la version anglaise​ du site.​

​Backgrou​​​​nd

As an agency of the Government of Ontario, Agricorp works with partners to contribute to a vibrant and sustainable agricultural industry. With more than 400 employees serving more than 44,000 producers province-wide, Agricorp delivers programs that help producers manage risk and remain financially secure. The agency was established in 1997 by the p​​​rovincial government under the authority of the AgriCorp Act, 1996.

Agricorp delivers a variety of programs and payments on behalf of the federal and provincial governments, including AgriStability, Farm Business Registration and Production Insurance. Please see the full list of ​programs for more information.

Apply Online

To apply for this position, complete the online Application for Employment.

We thank all applicants for their interest; however, only those selected for an interview will be contacted directly.


Agricorp