Agricorp has established an issue review process to guide you through disagreements about your file, a claim or your eligibility for Production Insurance. For more information about this process, see Feedback and concerns.
If the issue review process does not resolve your concern, and you and Agricorp continue to disagree over a decision, you can proceed with an appeal through the Agriculture, Food and Rural Affairs Appeal Tribunal.
The Tribunal is an independent body that makes final decisions on disputes between Agricorp and Production Insurance customers. You must file your appeal within one year from the day you received Agricorp's final decision. The decisions of the Tribunal are binding.
For more information or if you have questions, see the Contract of Insurance – General Terms and/or contact Agricorp.